Keeping you informed

I’m often asked by people outside this industry exactly what FPI does. Given how complex the financial services industry is, you might think the answer would be difficult but we think it’s straightforward.

We have more than 140,000 customers* – you are one of them – and we are here to help with your personal plans for your financial future and to help protect you from the uncertain. Simple really!

With 140,000 different sets of personal circumstances and 140,000 different sets of personal goals, it is important to keep yourself informed. We can’t give you financial or investment advice, but we can help you stay in touch with your FPI policies by helping to keep you informed. We do this through e-newsletters like this one and also by enabling you to manage your policy online.

Our Portal allows you to contact us securely online as well as see valuations, switch funds, update your personal details and many other things. It’s easy to login or register, just click here.

As well as looking after our existing policyholders, we also continue to seek new customers and it’s great to see our commitment to our customers rewarded, winning yet another clutch of awards in the 2017 International Adviser Life Awards.

*number of customers with plans in force, correct at 31/12/2017.

FPI’s future under new ownership

On 19th July, Aviva announced the sale of Friends Provident International Limited (“FPIL”) to RL360 Holding Company Limited (RL360), a subsidiary of International Financial Group Limited (IFGL).

You might be wondering: how this will affect me? The short answer is that your policies and terms and conditions are unaffected and that we remain completely committed to working to meet your investment goals.

Once the change of ownership is completed, as a policyholder, you will receive a formal confirmation of the change. Until then, we will continue to do our utmost to offer you the best service possible.

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