In 2017, we introduced FPI Portal to customers and brokers, giving you instant access to your account online.
Since its launch, we have been improving your online user experience by adding new features so you have access to more information and can carry out changes with ease, without all the paperwork.
FPI Portal makes it easy for you to update your personal details, view your current valuations and check your transaction history online. You can even restart your premiums online, if you’ve taken a break, or switch the funds in your policy.
In addition to the convenience of 24/7 online access, FPI Portal offers a more secure way to share confidential documents. Our two factor authentication sign in process provides an extra layer of security, allowing you to use our Secure Mailbox to safely upload and share important information with us.
Your statements are available online too (including statements from the last two years) so you can view detailed policy information without wasting a single piece of paper. We are conscious of our carbon footprint and the amount of paper we need to produce all our paper statements is equivalent to approximately 288 trees each year! By using Portal for tasks such as viewing statements, we are one step closer to having a paperless office environment.
The security of your details is important to us; ensure that you take the following steps to maintain the security of your online information:
- Never share your password with others
- Be wary of clicking on links in emails from unfamiliar sources
- Avoid public Wi-Fi for online banking or investments
- Do not open suspicious emails
Some of the things you can do using FPI Portal:
- View policy valuations and transaction reports
- View your statements online
- Switch & redirect funds
- Online Dealing
- Share information using Secure Mailbox
- Restart premiums after a premium holiday
- Change of personal details (address, tel, email)
- Surrenders and withdrawals
Find out how you can save time by going online and register to FPI Portal today.
Steve Weston – CEO FPI
Message from the CEO – October 2019
Planning for the future
At Friends Provident International (FPI), our business is all about planning for the future. Our customers might be planning for their family’s future, be that for school, university, getting onto the property ladder or for their own retirement.